FAQ

Got a question? We’ve got you covered!
Here are some of the most common questions travelers ask about booking with Trip0maldives.

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🏝️ About Tripomaldives

Q: What is Tripomaldives?
A: Tripomaldives is a local travel agency based on Dhiffushi Island, offering authentic Maldivian experiences, affordable island stays, and exciting excursions. We focus on local tourism — giving you the real Maldives beyond the resorts.

Q: Where are you located?
A: We’re based in Dhiffushi Island, North Malé Atoll — just a short speedboat ride from Malé International Airport.

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🚤 Bookings & Payments

Q: How can I book a trip or activity?
A: You can book directly through our website, email, or WhatsApp. Once we confirm availability, we’ll send you payment details to secure your booking.

Q: What payment methods do you accept?
A: We accept bank transfers, credit/debit cards (via secure payment links), and cash payments in USD or MVR.

Q: Do I need to pay a deposit?
A: Yes, a small deposit is usually required to confirm your booking. The balance can be paid upon arrival or before the activity, depending on the package.

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🌅 Excursions & Activities

Q: What kind of excursions do you offer?
A: We offer a wide range of local and adventure experiences — snorkeling with nurse sharks, dolphin watching, sandbank picnics, scuba diving, fishing, sunset cruises, cooking classes, and more!

Q: Are your excursions safe for beginners?
A: Absolutely! All activities are guided by experienced local instructors and include life jackets, safety gear, and briefings before departure.

Q: What should I bring for excursions?
A: We recommend swimwear, sunscreen, a towel, a waterproof camera, and plenty of smiles! Snorkeling and safety gear are provided.

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🏡 Accommodation & Packages

Q: Do you arrange accommodation?
A: Yes! We work with trusted local guesthouses and island villas in Dhiffushi and nearby islands — from budget-friendly stays to comfortable family rooms.

Q: Can you customize travel packages?
A: Definitely! We can create tailor-made packages that suit your travel style, budget, and interests.

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🕒 Cancellations & Refunds

Q: What is your cancellation policy?
A: Cancellations made 48 hours or more before the activity may receive a partial or full refund. Cancellations made within 24 hours are non-refundable. If we cancel due to weather or safety reasons, you’ll get a full refund or reschedule option.

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✈️ Arrival & Transfers

Q: How do I get to Dhiffushi Island?
A: Dhiffushi is about 45 minutes by speedboat from Malé (Velana International Airport). We can help arrange your transfer — just let us know your flight details in advance.

Q: Are transfers included in the package?
A: Some packages include transfers; others may not. We’ll clearly mention this during booking.

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💙 Other Questions

Q: Is Dhiffushi a local island? What should I know about local customs?
A: Yes, Dhiffushi is a local island. Swimwear like bikinis is allowed only at designated bikini beaches. Please dress modestly in public areas and respect local culture.

Q: Do you offer private or group tours?
A: Yes, both! You can join group trips for a fun social vibe or book private tours for a personalized experience.

Q: How can I contact you?
A:
📱 Phone/WhatsApp: +960 773004
📧 Email: tripomaldives@gmail.com
🌐 Website: www.tripomaldives.com